Delete your account

In the Chessalto app for iPhone or Android:

• Tap your picture at the top of Home to open You.
• Tap your name to open Account.
• Under Danger zone, tap Delete my account, type delete and confirm.

You are signed out as soon as the account is deleted.

Sign in at chessalto.com and open Settings > Delete account. Choose Delete account, type delete and confirm. If you are not signed in, you will be asked to sign in first.

If you cannot sign in, email hello@chessalto.com from the email address on your account with the subject "Delete my account". We may ask you to confirm that the account is yours, then delete it and reply once it is done.

Deleting your account does not cancel a Chessalto Premium subscription. It keeps renewing until you cancel it where you subscribed:

• Apple: App Store subscriptions
• Google Play: Play Store subscriptions
• Web: Manage subscription in Settings on chessalto.com, or the link in your Paddle receipt

Cancel renewal before you delete your account if you no longer want to be charged.

Deletion removes your sign-in account and the data Chessalto stores for it: your profile and preferences, Alto Score, streaks, puzzle and training history, review cards, lesson and opening progress, imported games and their analysis, Chess.com and Lichess connections, and your subscription status.

Limited copies may remain for a short period in backups, security logs, or provider systems under their retention schedules. Payment providers (Paddle, Apple, Google) keep their own billing records as their policies and the law require. See the privacy policy for details.

Deletion cannot be undone. To keep your history, export it first from Your data in the app's Account screen or in Settings on the web.